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The quality of the product is very low. The products after purchase do not match what is shown on the store's website. Instructions - how to safely shop online: online shopping should be started by finding the entrepreneur's registration details, address and contact details on the store's website. The seller is obliged to make them available. Before purchasing, please always check whether the website has an address to which you can send a return - in the event of a complaint. Often, the lack of an address means that we will send returns to China at our own expense. Please check the price of the product you are looking for in other stores, often a big promotion is simply not possible. It is worth contacting the store before buying, is their phone answered? It is worth repeating this procedure for any online purchases. It is worth checking the store's Facebook page, are there comments under the posts? Is it empty and makes you think. Please remember that the market of purchased positive comments is booming, so please verify the content carefully. The above procedure will not protect us from fraudsters, but it can reduce the risk that we will buy a faulty product. You can contact the ombudsman for consumer rights when the store does not send the goods or does not accept complaints and there are problems with communication with the store. You have been scammed by any online store, also write to us. On our Facebook page you can publish photos and publicize the case so that fewer people are deceived.
This isn’t a company to be trusted. I made an order far back as March 2023 for an aluminum ladder. After a few days, they informed me that it has been delivered. After insisting that they show me where, when and to whom it was delivered, they asked me to give them time and that the delivery will take a bit longer. After that, they stopped corresponding with me. They have neither delivered the order nor refunded my money till today. I consider them dupes.