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The quality of the product is very low. The products after purchase do not match what is shown on the store's website. Instructions - how to safely shop online: online shopping should be started by finding the entrepreneur's registration details, address and contact details on the store's website. The seller is obliged to make them available. Before purchasing, please always check whether the website has an address to which you can send a return - in the event of a complaint. Often, the lack of an address means that we will send returns to China at our own expense. Please check the price of the product you are looking for in other stores, often a big promotion is simply not possible. It is worth contacting the store before buying, is their phone answered? It is worth repeating this procedure for any online purchases. It is worth checking the store's Facebook page, are there comments under the posts? Is it empty and makes you think. Please remember that the market of purchased positive comments is booming, so please verify the content carefully. The above procedure will not protect us from fraudsters, but it can reduce the risk that we will buy a faulty product. You can contact the ombudsman for consumer rights when the store does not send the goods or does not accept complaints and there are problems with communication with the store. You have been scammed by any online store, also write to us. On our Facebook page you can publish photos and publicize the case so that fewer people are deceived.
I wouldn't recommend it, it was a waste of money, the dresses I received were not wearable. Chinese.
I have not received a dress or a refund. Airlook are scammers.
such quality:
Arilook company are scammers. I do not have the ordered goods or the money. Contact with the company is difficult. They have not honoured the terms of the contract they do not want to do a refund. Absolutely do not recommend
I have ordered a swimsuit, the waiting time is a maximum of 35 working days, I have already waited 45 working days and there is still no delivery, I have already written several e-mails to them, but they keep sending the same message that the shipment is sent and please wait and give me a link to the shipment in which there is only the date of the ordered goods. I DO NOT RECOMMEND THESE SCAMMERS TO ANYONE!
I bought 2 dresses in 2 sizes and the larger size turned out to be smaller,one of the dresses had staining,I did not send it back because I feel sorry for my money and time,I do not recommend buying from this company,very long waiting time
I ordered the dress on the 17th of October we are already on the 3rd of November, after reading the comments I have no illusions that the purchase will go to me. They are scammers. I wish I had checked earlier because I always do-.
Something to wear to wash the dishes has arrived. Not the colour not the cut.....masacra. . I do not recommend
I do not recommend buying from Arilook! I am writing here because on the page next to the item I purchased my review did not show up, and I think it is worth warning people planning to buy from this company. I purchased a coat that is of poor quality and falls far short of the one shown in the picture. On top of this I waited over 10 weeks for delivery. On the website you can read that "easy return" is a joke, because the buyer has to send the package back to the place of shipment, China! And according to the information I received from them, it is Estimated cost of sending the goods back via the Polish Post Office (cheapest):
- economy - up to 2mc (real time now) - £59 < up to 1kg / £65 < up to 2kg
- Priority - up to 1 month (real time now) - PLN 89 up to 1kg / PLN 116 < up to 2kg.
Another victim of the shop.I paid for my order on 07 september 2022.Till now I have not received my order!!! I have intervened several times.They kept asking for patience.Today,12.12.2022,the shipment is missing.What's more,they are asking for my account number to return the money!!!.I sent a payment confirmation where the date and even the time is shown.They are still asking for my account number.Very suspicious.This is the first and the last with this company.I have never encountered such difficulties with orders.Be careful,they are asking for my account number !!! I will notify the appropriate services.I warn.... do not buy from this shop.They are scammers !!!
Thieves. I paid at the end of November. Today 25 March and I still have not received anything.
Total failure . Goods supposedly shipped on 20 January 2023 . 70 days have passed and the goods have not arrived . They write back by e-mail - please wait . The terms and conditions state up to 35 working days.
I wrote a complaint and they again please wait ,. Neither the money nor the goods
I do not recommend this company, they are scammers, it has been 68 days and I have neither the goods I ordered nor the cash refund, even though I wrote 2 emails, no response from them. To the first email they replied to wait patiently for 35 working days, to the second they did not reply.
I wish I had checked the reviews on this company.
Justyna S
OSCAL!!!!!!
DO NOT ORDER!!!!!
THEY DO NOT SEND THE GOODS AND DO NOT GIVE THE MONEY BACK!!!!!!!
I am looking for people who have been defrauded by the company arilook.We will create a profile on fb called defrauded by arilook, we will report the case to the police and maybe not right away, but we will recover every penny from them.The more of us there are, the sooner the police will take care of them.The case will go to court, but our presence will not be necessary.
Hello,I also fell for these scammers.Dresses ordered for 400 zł,came after six months. Total failure,even the floor can not be washed with this.
Hello, I too have been scammed by arilook. On the 22nd of March I ordered for the amount of 220,00 and to this day I have no order, no reply to my email and no refund.
The scammers, I waited six months, and what finally arrived is not even suitable for a dog bed, because it would be a pity to put a pet on it. Of course, there is no question of a refund, because you do not know where.And the costs incurred large 400zl.
Hello, on 6 -04-23 I ordered a dress for 190zl from this company and I still haven't got it. I also ordered a dress for 157zl from this company and I haven't got it since April. I have asked for a refund and nothing has happened. They steal from people
Arilook scammers , goods ordered 22 March 23 and to this day neither reply to email nor refund.
I do not recommend this shop, one big scam. I placed an order a year ago, first they wrote back that there are delays, then that they claim shipping company to 90 working days, and after a total of 40 days of delivery and 90 days of complaints to my question about the delivery, they remain silent, subsequent attempts to contact me also gave nothing, no answers, I lost money and they are unrecoverable. I do not recommend this company and advise against paying in advance.