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Moda Vanilla...discouraged. The quality leaves a lot to be desired, the service is not polite, you pay for the returned goods yourself, so you pay shipping twice. I will never buy anything from them again. Absolutely do not recommend!!!
Did you wait a long time for the package?
I confirm. THE WORST STORE in terms of its approach to the orderer. The patience of 14 days is completely irrelevant to the shop, the customer is not taken seriously, even the constant postponement of orders is done without any information. Of course, the shipment was not completed in the end.
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I've been waiting 2 weeks for the dresses and have not seen or heard from them .
I have been ordering from this company regularly for 3 years, the products are exactly as pictured and the prices are very affordable, I think this is the best boutique out there.
Everything great , I can further recommend the shop
Trousers super sewn as per size second day delivery.I recommend
I recommend very much !!!! Good contact with the seller, today I received the dress , lovely , just right for me , decent price, quality, workmanship super and nice material... Thank you 😀😀😀😀
Worst online shop. Fulfilment has not taken place despite 14 days. Postponement of delivery date after intervention, which is only done by calling telemarketing (4 times attempts). Company does not respond to email correspondence, internal chats. The company is not interested in the customer, when talking to the tele the tone is pretentious, with no initiative to help. I would advise against this one due to the non-compliance of the order in terms of timing, as well as misleading the customer and ultimately disrespectful to the orderer. The shop does not even deserve a rating of 1.
Ordered dress for wife two days ago and paid , was to be shipped in 24 h .
No confirmation of dispatch , calling the hotline is not possible.
There is no e-mail contact .
I WOULD ADVISE AGAINST IT, I WOULD ADVISE AGAINST IT AND I SUSPECT THAT THE GOODS ORDERED WILL NOT BE THERE.
ATTENTION , SLIPPERY SHOP AND ZERO CONTACT !!!
I do not recommend the company, I have been waiting more than a month for a refund for sending clothes back to them, the consultant wrote that by 15 December she will make a transfer info today I do not have it
I do not recommend
I would advise against shopping at Moda Vanilla. Quality has nothing to do with a nice photo. Sons-in-law retouched.
I only received part of the money on my return. Scammers who do not refund the full amount for returning goods! I advise you to avoid!!!
Good morning,
Longest wait time for a product and this after several reminders, purchase made 12
04 2024r the package was delivered on 6 or 7 .05.2024r , I have shopped 2 times and each time a delivery problem, I am unlikely to be a customer anymore.
Regards.
I DO NOT RECOMMEND shopping at ModaWanilia! Long wait for order, no information from the shop (they reply when they want or not at all) and problems with refunds - I've been waiting for over a month and still haven't received my money ( despite repeated promises and assurances that it has already been sent). This company has a lot of negative feedback 🤬.