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Instruction - how to shop safely online: Start shopping online by finding the trader's registration details, address and contact details on the shop's website. The retailer is obliged to make these available. Before making a purchase, always check that the website provides an address to which you can send the return in the event of a complaint. Often, if there is no address, we will send the returns to China at our expense. Please check the price of the product you are looking for in other shops, often a big promotion is simply not possible. It is worth contacting the shop before buying, does their phone have someone answering it? It is worth repeating this procedure for any online purchases. It is worth checking the shop's Facebook page, are there comments under posts ? Is it empty and gives food for thought. Please remember that the market for purchased positive comments is booming, so please verify the content carefully. The above procedure will not protect you from scammers, but it may reduce the risk of buying a faulty product. You can contact the CONSUMER REPRESENTATIVE when a shop does not send you goods or does not accept your complaint and there are communication problems with the shop: https://www.uokik.gov.pl/sprawy_indywidualne.php
and if you have been scammed by any online shop, please also write to us. You can post photos on our facebook page and publicise the case so that fewer people are scammed.
Aby zareklamować towar, trzeba wysłać produkt poza granice kraju na swój koszt.