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URBAN TREND TM.
After ordering and paying for the purchase, I received a message that the goods would be here in maybe 60 days. I gave up, the order was cancelled, but since 10 July I have not been able to ask, either by request or threat, for a refund of the money paid. I do not have the strength to write what they reply to my emails. Usually: Good morning,
We acknowledge receipt of your message. We will deal with your request as quickly as possible.
Greetings. Yes about 30 times. Once they supposedly already sent the money, but my banks rejected the transaction. I asked for a scan of the above and they ignored it. Tragedy.
Hello how did you cancel and cancel your order?
How to get your money back: https://czarno-biala-lista.pl/en/jak-odzyskac-pieniadze
Unfortunately but I confirm my predecessor! The scarf was ordered in June... it's already October and the shipment is still not here! I have not received a refund either! Scammers! I do not recommend ordering any products from UrbanTrend!
The company operates disastrously. On 12 September I placed an order, paid with blister and until today i.e. 14.12.2022 I have not received the goods. According to the terms and conditions, the maximum delivery time is 60 working days. It has been more and they do not feel responsible. They give laconic answers to my notifications... Embarrassing... I do not recommend... People beware of buying from this shop.
I totally do not recommend. I ordered military boots for 444zł with a description of high quality - I received a shipment after 3 weeks, but the quality of the boots is typical Chinese rubbish from the bazaar - they smell of plastic, they are stiff. I can send back to Hong Kong at my own expense - postage cost about 220zl. Therefore, I do not recommend
Attention scammers, don't fall for the shallow practices of a pseudo-businessman so called shithead who cheats people as much as possible....
The pseudo company operates under strange conditions because it does not respect any customer rights.
He cheats left and right without taking any notice of human harm .
Ms Anna Merry, who writes off all the allegations, is a typical blonde who has no idea of service bureau standards, a typical patsy and a no-brainer.
Beware of this company!!!
I would also add that the actions of this pseudo-company should end as soon as possible, which is why I am reporting the matter to the Police and the Public Prosecution Service to protect other naive customers.
The place of these acquisitives is in the dock and I hope they get there soon....
Ms Anna Merry has that name for a reason, because she is cheerful about her own stupidity and the stupidity of the people who let themselves be fooled into a bottle.
I wonder if she'll be so cheerful when she ends up in the box and in pain....
If the parcel does not arrive within the promised period of 360 working days after placing your order, please write to us and we will refund your money" ===NOT RECOMMENDED=== I requested refund and I am waiting ...
“ If your parcel does not arrive within the promised 360 working days of your order, please write to us and we will refund your money" - this must be some kind of joke, I definitely DO NOT RECOMMEND, I requested a refund and I am waiting !
Scammers.I advise against it,time for delivery is 360 days,absurd.
After 360 days please write to us and we will refund your money if you do not receive the package.
Urban trend are cheating people, do not buy from them!!! The order of 6 June has not arrived until today, they insert ready answers to my questions about the shipment. They write that the goods shipped, I have no order number, I have no shipping number or carrier. The postman is supposed to call me when he gets the package🤣and if he doesn't call me, I have to go to the post office and ask about the package, but how do I ask about the package? since I don't have a number, no information that it might already be here, and best of all 🤔 I have to wait for it for 360 days🤪.
I ordered a dress in May this year. In July I cancelled the order after previous email correspondence. To date I have not received a refund. I will report this to the police to protect other consumers from fraud.
I revoke the non-refund of the money, belatedly but I have received the amount due in my bank account.
Same procedure: the goods could be out in a year, or not at all. What do the prosecutor's office and the police have to say about this?
I bought a dress in July, after being informed of delivery within 360 days I cancelled my purchase in an email. I wrote repeatedly. I received information that the dress had been dispatched. Of course I did not receive the package. I have not received the money until today. I don't understand how such a company can operate and no one has closed its owners, the website, so that they don't rip off other people. UrbanTrend are just rip-offs.
Hello
Thieves and swindlers, offer non-original goods, no possibility of returning the goods, let alone refunding the costs incurred....unikać!!!!
Hey, I can see that things are not looking good. If a class action lawsuit is possible, I'd be happy to join.
On 7 July last year I made a purchase after the deed was cancelled on 13 July. I have all correspondence on e-mail. However, the package was sent in November. I did not receive it. To this day, I have not received the PLN 119. I wonder what the law enforcement authorities think about this? The harm caused by the act is low? If you add up the unreturned money or undelivered products, it might not be so low.