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How do I shop safely online? (We try to add this information to every shop) - before you shop at any online shop - it is worth going through the following procedure - find the trader's registration details, address and contact details + terms and conditions on the shop's website. The retailer is obliged to make these available. You can check if the company exists by its nip - you enter the company's nip or regon on the website:
https://wyszukiwarkaregon.stat.gov.pl/appBIR/index.aspx
Before purchasing, please always check that the website provides an address to which you will be able to address your return - in the event of a complaint. Often, the absence of an address indicates that we will direct returns to China at our expense. Please check the price of the product you are looking for in other shops, often a big promotion is simply not possible. If a dress costs around £100 and looks like a ball gown - the quality usually gives a lot to be desired in Chinese shops. If you see a well-known logo on a sweatshirt or shoes and the price is between 1 - 200 zlotys and the website address is "strange" - there is also a big danger that you will receive a completely different product than in the picture. It's worth contacting the shop before you buy - does their phone pick up? It is worth repeating this procedure for any online purchases. It is worth checking the shop's Facebook page, are there comments under posts? Is it empty and gives food for thought. Please remember that the market for purchased positive comments is booming, so please verify the content carefully. The above procedure will not protect you from scammers, but it may reduce the risk of buying a faulty product. You can contact the CONSUMER REPRESENTATIVE when a shop does not send you goods or does not accept your complaint and there are communication problems with the shop: https://www.uokik.gov.pl/sprawy_indywidualne.php
and if you have been scammed by any online shop, please also write to us. You can post photos on our facebook page and publicise the case so that fewer people are scammed.
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